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Dialpad AI

Checked 1h agoDead linkPro
best for teams

Best for Auto-transcribes and summarizes recorded conversations. useful for repurposing call content.

When not Built for business calls. not optimized for long-form podcast content.

A cloud business communication platform with AI built into every product layer across calls, messages, and meetings. Dialpad's AI Voice Intelligence transcribes every call in real time, generates a call summary and action items automatically after every conversation, detects customer sentiment and alerts supervisors when a call turns negative, and provides live coaching cards to agents when specific keywords are detected. An AI CSAT prediction model estimates customer satisfaction scores for calls that were not directly surveyed. Dialpad supports desk phones, a mobile app, and a web app, replacing traditional business phone systems with an AI-native alternative. Products include Talk (business phone), Contact Center, Sales Center, and Meetings. Plans start at $23/user/month for the base phone product. Used by over 30,000 companies including WeWork, Motorola, and Stripe.

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On these task shortlists

  • Generate podcast show notesbest for teams

    Transcribe a podcast episode and generate show notes, timestamps, quotes, and a summary.

  • Get meeting notes automaticallybest for teams

    Automatically transcribe meetings and generate clean summaries and action items without manual note-taking.

    Best for Real-time call transcription with AI-generated summaries and action items built into calls.

    When not Best for phone and video calls. not for in-person meetings.

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